Optimum Diagnostic Imaging

Reviews about Optimum Diagnostic Imaging

• Aileon Oddissey

  Dec, 08 2017
  ★ ☆ ☆ ☆ ☆
  DO NOT COME HERE! INCOMPETENT AND UNPROFESSIONAL!! TRAUMATISED!!
  
  MRI techs did not know what to do with script referral. (Too busy complaining about wanting to go home) Had to read them my script, describe my condition, and anatomical location. MRI tech had to Google to figure out what to do!! Referring doctor top rated in the U.S.! I think I know what he's doing!
  
  Rapport ok prior to MRI... BUT----- MRI tech Mr. Moreno has no bedside manner. Informed him verbally I was claustrophobic and needed music (MRI NOISE MAKES IT SOOO MUCH WORSE) He ends up turning off the music in the headphones early on in the process. I repeatedly pressed the button and begged for music to be turned back on. He IGNORED my requests! Music was on in room NOT IN HEADPHONES. I ended up PANICKING and ripping at tissue liner, plastic, deep breathing, and crying, all to avoid moving so as to not have to start all over again. When completed, I asked why he was ignoring me. He claimed, "You did ok. Not like you were shaking or anything... The music WAS on." I advised him the music was NOT ON in headphones and walked out to change.
  
  This is no way to treat a patient.
  
  Receptionist was apologetic. I will be contacting Stephanie on Tuesday about Mr. Moreno.

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